Shipping Policy

All orders are shipped within 24-28 hours after payment has been processed. We use a number of fulfillment companies including DHL, UPS and ePacket, the carrier will depend on your shipping location. 

Most orders will arrive between 14-21 days after the order has been processed, but may take up to 45 days depending on shipping conditions. We typically see that our items are delivered much earlier than the quoted date.

An email with your shipping number will be delivered once the package is processed and shipped. In some cases your package may arrive later due to factors out of our control such as environmental factors, customs or postal delays. If you experience any issues with your tracking number or package please send us an email at info@pinkwint3r.com.